Refund policy

We want you to be fully satisfied with your order. However, due to the nature of dropshipping via third-party suppliers (CJdropshipping), our return policy follows their guidelines.

🟢 Refunds Are Approved If:

• Your item arrives damaged or defective

• The package never arrives (after 60 days worldwide, 45 days for the USA)

• The item is significantly different from the product description

🔴 Refunds Are Not Approved If:

• The buyer entered the wrong shipping address

• The buyer no longer wants the item (buyer’s remorse)

• Delay caused by customs or shipping disruptions

To request a refund, contact us at [your email] with:

• Your order number

• Photo/video proof (if damaged or incorrect item)

• Description of the issue

Once approved, your refund will be issued to your original payment method within 5–10 business days.